Your mission
- Lead-, manage- and develop the Sales Operations Team to ensure the processing and operations for Sales to be procedure orderly timely with high quality and quantity, as also the targets and service level agreements are met and exceeded.
- Be responsible for Sales Operations’ Process Optimization, including: analyzing and improving existing sales processes to enhance productivity and reduce inefficiencies. This includes as also managing and proceduring the sales pipeline and workflows to align with company goals.
- Analyze sales data to identify trends, performance metrics, and areas for improvement. They create actionable reports that inform strategic decisions and help set realistic sales targets.
- Maintaining and optimizing Customer Relationship Management (CRM) systems is a critical task. Sales operations ensure data integrity and implement best practices for CRM usage among sales personnel.
- By analyzing historical sales data and market trends, sales operations provide accurate sales forecasts that assist in resource planning and allocation.
- Act as a liaison between sales and other departments such as marketing, finance, and IT, ensuring that sales strategies align with broader business objectives.
- Be responsible for Vehicle Inventory management, including supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer- and vehicle-readiness.
- Together with Sales Management to working on sales program and operationally execute the sales compensation plan, including payments, and Commission relevant operations.
- Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
- Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
- Support on all projects or temporary tasks in Vehicle Sales Operations.